Health and social care staff at Dudley Council have won an award for their work in helping to support vulnerable people.

The council’s Dudley Telecare Service works closely in partnership with West Midlands Police, supporting them to keep vulnerable and older people free from harm. Initiatives include protecting people from bogus callers, support for victims of domestic violence and a scheme to keep people with dementia safe though the use of a Pebbell tracker gadget.

The project attracted praise for its partnership working and staff have received Working in Partnership Award from the police at a ceremony last week. Councillor Qadar Zada, cabinet member for adult social care, said:

“This award recognises the hard work all of our Dudley Telecare staff put into helping people live safer and more independent lives in their communities. As a community council we make sure people have access to services to support them.

“The Telecare service works very closely with West Midlands Police, actively supporting people who may be at risk from harm or exploitation. The service provides a swift and innovative solution to a range of potential problems through the provision of its innovative gadgets and devices, all linked to the twenty-four hour call centre.”

The award was presented to council staff during a special ceremony at Brierley Hill Civic Hall.