35 minutes | Tuesday, 18 November 2025
SummaryIn this episode, Iain McCallister, CEO of Man Commercial Protection, shares his journey of building a successful security business. He emphasises the importance of focusing on one thing and doing it well, as encapsulated in his mantra, 'Dig one hole, dig it deep.' Iain discusses the challenges and triumphs of leading a company through acquisitions, maintaining a strong company culture, and the role of technology in the security industry.TakeawaysLeadership under pressure is about staying calm and focused.Building a business requires digging one hole and digging it deep.Company culture is crucial for long-term success.Technology plays a significant role in modern security.Acquisitions are challenging but necessary for growth.Trust is the most important asset in business.Consistency and discipline are key to success.Investing in people leads to company growth.Communication is vital in large organisations.There is no end game; always strive for more.KeywordsIain McCallister, Man Commercial Protection, security business, leadership, company culture, technology, acquisitionsChapter List00:00:38Introduction to Iain McCallister and Man Commercial Protection00:01:10Leadership Under Pressure00:02:44Growth and Acquisitions00:05:47The Beginnings: From School to Security00:07:06Lessons in Discipline and Consistency00:09:48Challenges and Defining Moments00:11:40The Philosophy of No End Game00:14:24Building a Strong Company Culture00:17:34The Evolution of the Security Industry00:19:17Embracing Technology and AI00:22:48High-Profile Events and Trust00:24:23Measuring Success and KPIs00:27:01The Importance of Truth and Trust00:29:03Developing Talent and Confidence00:31:16Staying Focused and Moving Forward