Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of their Public File.
Community radio stations do not have the same requirement to provide a Public File, however we choose to in order to make our broadcasting commitment clear to listeners.
If you have any comments on the file, or the station, please let us know. If necessary, you can also contact our regulator, Ofcom.
The station broadcasts local news bulletins hourly from 0700 until 1900, Monday to Friday. There are additional headlines in weekday breakfast (0700-1000) and drivetime (1600-1900) periods. Bulletins contain a mix of local stories, sport and weather.
Outside of those hours bulletins containing national and world news, prepared by Sky, are broadcast. Recent stories can be seen here.
The station broadcasts twenty four hours a day, with programmes as listed here.
Where possible, no programming within daytime hours is automated. However, due to the nature of the business, there are rare occasions where this may be the case. Our late night and overnight programming – and some early evening weekend programming - will generally be automated.
Except in special or exceptional circumstances, our programmes are broadcast from the Black Country. On occasion, some programmes may be sourced from elsewhere or may form part of an outside broadcast. However the final product will still be broadcast from our studios in Brierley Hill. Our contact details can be found here.
To contact the radio station, you should use the details available on our contact page.
Messages sent to the studio (via the 'message' button at the top of the site) may be used on air - however we can't promise to use everything we receive. We seek to reply to any emails which raise substantive issues, complaints etc within the timescales provided.
You can also contact us during office hours on 01384 887554. However because of the way the company is structured this may be answered by a voicemail service. Complaints or comments may also be logged via the website - details are on our contact page.
Events/charities support or coverage
The station gives coverage and support to several charity initiatives each year. This is achieved through a free events listing on our website and mentions, where appropriate, on air. We also endeavour to get guests from local good causes in for interviews on air and promote what we can via social media.
We also offer a roadshow service which visits many charitable events throughout the year.
Our music is split into two distinct sections. During daytime hours (Monday to Friday, 0500 to 1900 and some shows during the weekend) we play a varied mix of contemporary and chart-oriented music alongside classics from yester-year. Examples of some of the songs we play are on our playlist.
During our specialist output, our music policy is far more varied, encompassing genres as diverse as Jazz and 50s to Metal and Urban.
How to complain
Live, entertaining radio always carries some risk. We try to get things right but not all programmes will be to everyone’s taste. Where we do make mistakes, we try to take appropriate action as quickly as we can. Please get in touch with any comments – praise or complaints - and we’ll consider them carefully plus, where appropriate, attempt to rectify things.
If you need to speak to us directly, our weekday office hours phone numbers are above. Should you feel we have not taken the right action regarding a broadcast after contacting us, you may refer the matter to our regulator, Ofcom - however we'd politely ask you give us chance to rectify the issues first.