Peak time restrictions on concessionary tram, train and bus passes are reinstated from today to provide more space for people travelling to and from work or school as lockdown restrictions are eased.

Morning rush hour restrictions for English National Concessionary Pass holders were removed in mid-March to make it easier for the region’s older citizens and disabled people to take advantage of early shopping sessions at supermarkets. But with some children beginning a phased return to school today, and many people already returning to work, the region’s transport bosses are expecting demand for buses, trams and trains to rise – especially during the early morning.

Due to social distancing guidelines capacity on public transport is very much reduced – down to about a quarter of pre-lockdown levels – and so commuters are strongly urged to cycle, walk or drive to work and avoid public transport unless they have absolutely no alternative. Laura Shoaf, managing director of TfWM, said:

“We have kept public transport running throughout lockdown to ensure essential workers, such as NHS hospital workers and supermarket staff could get to work.

“While demand for bus and tram services was very low and supermarkets were opening early for older people, we were able to temporarily lift those restrictions on concessionary travel passes to help those people get their essential supplies during lockdown.

“Along with our partners we are doing all we can to keep the network safe, including extra cleaning of heavy touch areas on transport and extra guidance for passengers. Although there are more services running, the message remains to only use public transport where there is no alternative.”

The following advice has also been issued to passengers:

• Stay apart and wear a protective face covering
• Do not crowd at doorways to get on board and leave space for people to exit
• Do not sit next to others unless you’re travelling with people from your household
• Use mobile, smart-card or contactless payments
• Allow extra time in case you can’t get on the first service that arrives
• When you arrive at stops or stations check for any changes to the way to you need to enter or exit

More information can be found online at tfwm.org.uk.