Technical Issues

Please use the form below to submit support requests to our technical team.

IF YOU ARE EXPERIENCING A BROADCAST CRITICAL FAULT WHICH AFFECTS THE STATIONS OUTPUT, PLEASE CALL THE RELEVANT NUMBER, FOUND IN THE PINNED POST "CONTACT INFORMATION" ON THE INTERNAL STATION FACEBOOK GROUP.

This form should not be used for reporting issues with music or other carts - you should contact Matt Dudley for music issues and Dan Richards for scheduling or production issues. Please do this via email - and they will respond when they are available.

Once submitted, you will receive email confirmation of your support request.

Request technical support:

First Name *

Did you mean @?

Surname *

Did you mean @?

Your Black Country Radio email address *

Did you mean @?

Please note - correspondence will not be entered into via personal accounts.

What does the fault concern? *

Which room did the fault occur in? *

Green Room

On what date did you notice the fault? *

At what time did you notice the fault? *

Did you mean @?

This should be the time you found the fault, NOT the time you're submitting the form, unless both are the same.

Please give a concise summary of the issue *

Attach a photograph of the fault (if applicable)

Choose images to upload

This can be left alone:

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