BSL information video to prepare deaf people for their COVID-19 vaccination

Deaf people preparing to receive the COVID-19 vaccination can get more information than ever before, thanks to a new video produced in Sandwell.

NHS Black Country and West Birmingham Clinical Commissioning Group has teamed up with Sandwell Deaf Community Association to make a patient information film which has been released to coincide with the launch of interpreter-aided clinics.

The video shows Kirsty Gray, a deaf patient from Sandwell who works with SDCA, receiving her COVID-19 jab. Kirsty explains in British Sign Language (BSL) what happens at each stage of your visit, from arriving at the centre through to the vaccination itself. Kirsty said:

“There are quite a few patient experience videos to show people how the vaccination process works, but we noticed there wasn’t one for BSL users. Happily we’ve put that right, so that deaf people can have the same access to information as everyone else, not just locally but across the UK.”

In the video, Kirsty is accompanied in the video by Ryan Ball, a BSL interpreter from SDCA, who will be among those providing interpreting services at the Tipton Sports Academy vaccination centre on Mondays for the remainder of April. The venue will be offering a range of adjusted environment clinics for those patients who may feel the standard clinic environment is unsuitable for them. Janine Lowe, Operational Services and Development Manager for Sandwell Deaf Community Association, added:

“We’re delighted that we’ve been able to work with our local NHS colleagues to produce this video. We spotted a gap in the information provision, and we’re thrilled with the result. I really hope it will encourage more people to get their COVID-19 vaccination, especially with the new Monday clinics we are supporting in the Black Country and West Birmingham area.”

In addition to BSL interpreter support which will be available at Tipton Sports Academy from 10am to 1pm on Mondays, language assistance will be available on Mondays at the same venue for those who require an interpreter. Sally Roberts, Chief Nurse for NHS Black Country and West Birmingham Clinical Commissioning Group, said:

“This video is a great resource, which will show deaf people just what to expect when they receive their vaccination.

“We recognise that some people may not have come forward for their vaccination because they have a particular need which we have not previously been able to meet. That’s why we are putting on these special clinics, so that people who need language or communication support can come forward in greater comfort.

“If you are eligible and have not yet taken up the offer of a COVID-19 vaccination, please make an appointment by calling 0121 796 1504, or just walk in at Tipton when the schedule meets your need, but please don’t forget to bring proof of your eligibility with you.”


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