Changes are being made to how benefits are paid across Dudley

Big changes are being made to the way benefits are paid across Dudley, following the full launch of universal credit.

Universal credit is a new single monthly payment for working age people, administered by the Department for Work and Pensions, paid once a month directly into the bank accounts of tenants in the borough.

It will replace some other benefits by rolling jobseeker’s allowance, housing benefit, working tax credit, child tax credit, employment and support allowance and income support into one payment.

Pensioners and some specified working age categories will be excluded from Universal Credit for now.

Dudley Council is offering support to people to make a claim for Universal Credit, and also help and assistance in budget planning. People who pay rent to housing associations or private landlords will also be affected and need to make similar arrangements.

For more information, or help with the change, you can visit the Dudley Council website, the Universal Credit website or call 01384 811689. Councillor Steve Clark, cabinet member for finance, said:

“We welcome the launch of universal credit in Dudley. By bringing together what was several different benefits into one direct payment, it should make things simpler and easier for tenants.

“It will mark a significant change for some tenants who may have had benefits paid directly to cover their rent in the past. People now need to make sure they budget accordingly, and have a payment plan in place to ensure they do not fall behind with their rent.

“But we will be hand to help and support anyone who needs it during this transitional period.”

Universal credit is now being rolled out across the borough depending on postcode. There will be a further rollout from September 27th, and the final rollout from December 13th.

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