West Midlands Police are making positive progress and continuous improvements according to His Majesty’s Chief Inspector, underlining the trust and confidence people can have in the force.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services have announced details about the new Policing Performance System, aimed at strengthening the national assessment process of police force performance.
As part of the first round of monitoring, under this new system, West Midlands Police has been assigned to Level One, the highest of the four levels forces can be allocated to.
Temporary Deputy Chief Constable Jen Mattinson said: “West Midlands Police has been on a rapid journey of improvement during the last three years, focused on preventing crime, responding and protecting people from harm and delivering the very best service possible to victims.
“We recognise this is a never-ending journey as one crime is one too many, but we are absolutely committed to relentlessly improving services, putting people who live, work and travel in the West Midlands at the heart of everything we do to keep them safe.
“We are committed to working with local people to tackle crime that impacts most on them and this is paying off as crime is down and this means fewer victims of crime across the West Midlands.
“While we are extremely pleased with what the force has achieved, and to be recognised nationally as performing at this level, we are not complacent and acknowledge there are still opportunities where we can improve services and build trust with communities.”
T/DCC Mattinson added: “To achieve such a positive outcome from the inaugural Policing Performance Monitoring Group, who have assigned West Midlands Police to Level One, is extremely positive news.
"It acknowledges the huge amounts of hard work and dedication of our officers, staff and volunteers who come to work every day to prevent crime and keep people safe.
“This announcement by His Majesty’s Chief Inspector is proof that people in the West Midlands can have trust and confidence in their force. We are seeking to build on this and continue to go from strength to strength, providing an excellent service to the public.”
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