Stereophonics fans anger that concert went ahead despite national weather alerts

The Welsh rockers' concert at Birmingham's Genting Arena went ahead last night, despite weather alerts around the UK being some of the most serious on record.

The band, currently in the middle of their 'Scream Above The Sounds' tour, had fans attending from all around the country - many from areas who were subject to red weather alerts and advice from emergency services and the Met Office to only leave their homes if absolutely necessary. Announcing their decision on social media, the Genting Arena said:

"We hope you’re buzzing for tonight’s show! Make sure you leave plenty of time to arrive as some rail services and roads may be affected by the weather. Check out [Highways England] and [National Rail Enquiries] for updates."

However many fans were left fuming, suggesting those making the decisions were out to make profit rather than caring about the health and safety of their customers. Abby Dawson tweeted:

"Completely disgraceful that you aren’t cancelling or offering refunds. My family had tickets for tonight and we value their lives and safety more than making this. Genting Arena, you should also follow suit. Put your customers first."

People also questioned the seemingly generic response to customers who were asking questions, saying the arena were "liaising with all the relevant departments" to come to their decision. However Mark Wynter, from Coventry, criticised their 'copy and pasted' quote, saying:

"West Midlands Police, the Highways Agency and both national bodies you quoted in your tweet have advised only to travel if it's absolutely essential so which 'departments' are you liaising with? Clearly your finance team!"

Many of those who disagreed with the decision pointed the finger at the band themselves for continuing with the concert. However, after taking to the stage, frontman Kelly Jones said the Welsh rockers "had no say" on the decision and "couldnt cancel the show as the venue comes first". 

Genting Arena state that over 8,000 people attended last night.

Under the terms and conditions of sale, those who took out ticket insurance are able to make a claim for the adverse weather conditions stopping them getting to the arena. However many fans are confused about the situation, with one couple from Dudley asking:

"If you have ticket insurance then the weather is bad enough that you can make a claim for your money back, whether the gig happened or not. However if you didn't take the insurance out then exactly the same set of circumstances is completely different? It just doesn't make sense!

"Clearly, the arena ensured the band performed because they knew that meant they'd have less money to pay out after. It's disgusting." 

However fans hopes were elevated as, after the encore, Stereophonics took to social media again, saying:

The band are due to play Wembley Arena tonight.


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