Black Country Radio is an OFCOM regulated station. As such there are a legal requirements placed on the station to broadcast, as well as operation as a community interest company (Waterfront Media CIC).  As a station we also have station-wide policies to ensure the smooth operation of the station.

Below are links to information for volunteers to download and read.  Note: there have been some changes due to our new home on internal policies - please check update for  Cable Plaza.

• Overview for new Home at Cable Plaza - Resonance Protocols [Feb 21].

Legal:
• Copyright Policy [2018]
• Dignity and Respect Policy [2018]
• Equal Opportunities Policy [2018]
• Health & Safety Policy [2018]
• Privacy Policy [2018]
• Safeguarding Policy [2020]

OFCOM - licencing and broadcast code:
• Broadcasting Code Overview [2018]
• OFCOM lIcence commitments (FM Broadcast) [2018]
• OFCOM Broadcasting Code (FULL)  [2019]
• Section 10 of the Broadcasting Code - Commercial Communications in Radio Broadcasting [2016]
The latest information on the Broadcasting Code is available here - some updates were undertaken in 2020.

We also have to publish a PUBLIC FILE on our website - which is available to view here.

Day to Day Operations:
• On Air Station Policy [2018]
• On Air Daytime Policy [2018]
• Compliments, Comments and Complaints Policy (external) [2018]
• Problems Solving Policy (Internal Complaints) [2018]
• Smoking, Alcohol and Drugs Policy [2018]
• Recruitment Policy [2018]
• Volunteer Code of Conduct [2020]
• Email & Internet Use Policy [2018]
• Advertising and Income Policy [2018]
• Social Media Policy [2018]
• Expenses Policy  [2018]
• External Events Policy [2018]
• Leaving the Station / Inactive Membership Policy [2018]
• Lone Working Policy [2018]
• Marketing Policy [2018]
• Music Policy [2018]
• OBIT procedure [2018]
• Outside Broadcast Policy [2018]
• News & Editorial Policy [2020]